By Jeri T Denniston, Chief Marketing Strategist, Denner Group International 11-8-2012 Takeaways: Think of fun, creative ways to engage your staff. Turn your strategic management system into a game everyone wants to play. It’s critical that the boss both communicate AND model the behavior he/she expects of everyone else. In August, I related a story…
By Jeri T Denniston, Chief Marketing Strategist, Denner Group International 8-24-2012 Takeaways: Michael Gerber relates an example about customer service and strategic management – focused on pleasing the customer. Ask questions and listen to the customer. Then take action to serve the customer and anticipate his/her needs. I’ve been re-reading The E-Myth by Michael…
By Eric Denniston, Managing Director, Denner Group International 1/30/2013 Takeaways: Strategic Management building blocks include Leadership, thinking, planning, and action. They each deserve study, practice and mastery particularly if you strive to become a highly effective manager or executive. Lead, Think, Plan and Act are the natural building blocks of sound and effective strategic management….
By Jeri T Denniston, Chief Marketing Strategist, Denner Group International 8-8-2011 Takeaways: Sometimes, it’s hard to be the boss. There are certain things a boss should never say. You can’t share everything, even with family and friends. It can cause confusion or jeopardize your reputation in your staff’s eyes. Sometimes it’s hard to be the…
By Jeri T Denniston, Chief Marketing Strategist, Denner Group International Takeaways: Change is one of many games we humans play. Games have similar characteristics, including purpose, rules, time boundaries, spatial parameters, roles, and prizes. In his book, Leading at the Edge of Chaos: How to Create the Nimble Organization, Daryl R. Connor describes change management…
By Jeri T Denniston, Chief Marketing Strategist, Denner Group International 6-8-2011 Takeaways: Managing virtual teams is becoming more common as companies are widely dispersed geographically. Trust, communication, high touch, and soft skills are some of the key areas to incorporate in order to build and maintain successful virtual team performance. Managing virtual teams is becoming…
By Jeri T Denniston, Chief Marketing Strategist, Denner Group International 6-12-2010 Takeaways: Helping your people achieve their personal and professional dreams helps the business, too. People are more productive and feel more connected to the company and their work when the employer helps them achieve what they want in life. Have you ever wondered why…
By Eric A Denniston, Managing Director, Denner Group International 2-20-2013 Takeaways: Strategic management encompasses planning, culture change, operational flexibility, stakeholder involvement, and periodic future environmental scans. Planning and change are two key roles of every leader. Strategic Management encompasses several areas in managing and leading an organization. Planning certainly is part of the process. Without…
By Eric A Denniston, Managing Director, Denner Group International 6-26-2012 Takeaways: Millenials could be the “next greatest” generation like the Baby Boomers. Generational issues exist around trust, independence, competition, rebellion, individualism, collaboration, a sense of community and “optimistic, team minded players. I have written before about Systems, or Strategic, Thinking as a management tool that…
By Jeri T Dennistion, Chief Marketing Strategist, Denner Group International 6-18-2010 Takeaways: We have four generations in the workplace. Each has their own preferred communication style. Understanding how to communicate with each generation requires different approaches and rewards structures. Learning to communicate properly across generations has become an important aspect of today’s workplace. For the…
