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Strategic Planning Career Takes Focus

Eric A. Denniston, Denner Group International   January 30, 2014 Takeaways: A strategic planning career defined. A possible career path to plan for. What size organizations to seek work in. Valuable certifications to obtain and keep. Are you already planning to have a career, or switch your career in the direction of Strategic Planning? Make sure…

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Make Strategic Management a Game

By Jeri T Denniston, Chief Marketing Strategist, Denner Group International    11-8-2012 Takeaways: Think of fun, creative ways to engage your staff. Turn your strategic management system into a game everyone wants to play. It’s critical that the boss both communicate AND model the behavior he/she expects of everyone else. In August, I related a story…

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Customer Service Explained: Match, Mint, Coffee

By Jeri T Denniston, Chief Marketing Strategist, Denner Group International   8-24-2012 Takeaways: Michael Gerber relates an example about customer service and strategic management – focused on pleasing the customer. Ask questions and listen to the customer. Then take action to serve the customer and anticipate his/her needs.  I’ve been re-reading The E-Myth by Michael…

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What is Strategic Management?

By Eric A Denniston, Managing Director, Denner Group International 2-20-2013 Takeaways: Strategic management encompasses planning, culture change, operational flexibility, stakeholder involvement, and periodic future environmental scans. Planning and change are two key roles of every leader. Strategic Management encompasses several areas in managing and leading an organization. Planning certainly is part of the process. Without…