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Mindfulness Helps to Build Leadership Skills

By Jeri Denniston, Chief Marketing Strategist, Denner Group International Takeaways: Being mindful of what you say and do leads to better communication and clarity of thought and actions. Mindfulness is similar to following the Five Agreements, which help you focus on being present in the moment and being conscious of the words you use to…

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Leadership: Cheerleader, Coach, Dictator & holding people accountable

By Eric Denniston, Managing Director, Denner Group International  November 16. 2014 Takeaways: Compare three common leadership styles. Coaching as a leadership skill for business leaders. Eight “Be Attitudes” to help you maximize your ability to hold your team accountable. Sometimes leaders display confusion about some very basic ways to be a leader. One we often…

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Leaders – Are They Born or Made?

By Jeri T Denniston, Chief Marketing Strategist, Denner Group International  5-17-2012 Takeaways: Leaders can be developed although being born with the key talents gives one a head start. In-born qualities may only emerge through training. If no training is provided, then those qualities may lay dormant. Those who believe leaders are mostly born tend not…

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Customer Service Explained: Match, Mint, Coffee

By Jeri T Denniston, Chief Marketing Strategist, Denner Group International   8-24-2012 Takeaways: Michael Gerber relates an example about customer service and strategic management – focused on pleasing the customer. Ask questions and listen to the customer. Then take action to serve the customer and anticipate his/her needs.  I’ve been re-reading The E-Myth by Michael…